Privacy Policy for Doc4Baby

Last Updated: September 16, 2026

Intteq Pvt Ltd ("Company", "We", "Us", or "Our") operates Doc4Baby, including the Doc4Baby mobile application, website, web portal, and related services (collectively, the "Service").

This Privacy Policy explains how We collect, use, disclose, store, protect, and otherwise process Personal Data when You use the Service.

We are committed to protecting the privacy and security of information entrusted to Doc4Baby, particularly health and medical information relating to children, parents, family members, and other patients.

By using the Service, You acknowledge that You have read and understood this Privacy Policy. Where applicable law requires consent for a particular processing activity, We will obtain that consent.

This Privacy Policy should be read together with any applicable Terms and Conditions, Subscription Terms, or other notices presented to You when You use particular features of the Service.


1. Interpretation and Definitions

1.1 Interpretation

Words whose initial letters are capitalized have meanings defined below. These definitions apply whether the terms appear in singular or plural form.

1.2 Definitions

"Account"

Means a unique account created for an individual to access and use the Service.

"Application"

Means the Doc4Baby mobile application provided by the Company.

"Company"

Means Intteq Pvt Ltd, with its current registered/business address at:

128/1/1 Thimbirigasyaya Road, Sri Lanka

"Doctor" or "Healthcare Professional"

Means a healthcare professional who has created or been provided with a professional account to use Doc4Baby and who may be required to provide professional and license information for verification.

"Managed Patient Profile"

Means a patient profile created and managed by an authorized User, such as a child, family member, older person, or another individual receiving care through the Service. A Managed Patient Profile does not necessarily have its own independent login account.

"Parent" or "Guardian"

Means a User who creates and manages an account and may create or manage one or more Managed Patient Profiles, including a child.

"Personal Data"

Means information relating to an identified or identifiable individual, or information otherwise treated as personal data under applicable law.

"Health Information"

Means information concerning a person's physical or psychological health, medical history, treatment, medication, vaccination, growth, pregnancy, medical documents, or other healthcare-related information.

"Service"

Means the Doc4Baby mobile application, website, web portal, APIs, infrastructure, and related services provided by the Company.

"Service Provider"

Means a third party that processes information on behalf of the Company to provide, maintain, secure, analyze, or otherwise support the Service.

"Subscription"

Means a paid plan that provides access to specified premium features of the Service.

"Usage Data"

Means information collected automatically about how the Service is accessed or used, such as device information, IP address, operating system, application activity, and diagnostic information.

"User", "You", or "Your"

Means any individual who accesses or uses the Service.

"Website"

Means the Doc4Baby website and web portal operated by the Company.


2. Scope of This Privacy Policy

This Privacy Policy applies to Personal Data processed through:

  • The Doc4Baby mobile application;
  • The Doc4Baby website;
  • The Doc4Baby doctor/web portal;
  • Account registration and authentication services;
  • Health and medical record features;
  • Doctor-patient communication and information-sharing features;
  • Subscription and payment features;
  • Customer support;
  • Notifications and SMS communications;
  • Images, documents, and other files uploaded through the Service; and
  • Other services or features that link to this Privacy Policy.

This Privacy Policy applies to information relating to both account holders and individuals whose information is stored in Managed Patient Profiles.


3. User Account Types

Doc4Baby supports different types of Users and processes information differently depending on the User's role.

3.1 Parent / Guardian Accounts

A Parent or Guardian may create an account through the Doc4Baby mobile application.

Parent account information may include:

  • First name;
  • Last name;
  • Username;
  • Email address;
  • Phone number;
  • Password credentials or authentication information;
  • Account status;
  • Login and authentication information;
  • Subscription information;
  • Notification preferences;
  • Other information necessary to operate the account.

Parents and Guardians may also create and manage Managed Patient Profiles.

3.2 Doctor / Healthcare Professional Accounts

Doctors or Healthcare Professionals may register through the Doc4Baby web portal or another registration process provided by the Company.

Doctor information may include:

  • First name;
  • Last name;
  • Username;
  • Email address;
  • Phone number;
  • Password credentials or authentication information;
  • Medical specialty;
  • Years of professional experience;
  • Medical license number;
  • License or verification documentation;
  • Professional profile information;
  • Verification status;
  • Account status;
  • Assigned patients;
  • Professional activity within the Service; and
  • Other information required for professional verification and operation of the Service.

Doctor registration and access to certain features may be subject to verification or approval by the Company.


4. Information We Collect

4.1 Account and Identity Information

Depending on how You use the Service, We may collect:

  • First and last name;
  • Username;
  • Email address;
  • Phone number;
  • Password-related information;
  • Authentication and security information;
  • Account creation date;
  • Other information You voluntarily provide.

4.2 Parent / Guardian Information

If You use Doc4Baby as a Parent or Guardian, We may collect information necessary to manage Your account and family relationships, including:

  • Family relationship information;
  • Caregiver relationships;
  • Permission and access settings;
  • Information about individuals You connect to Your account;
  • Account preferences; and
  • Other information You provide while managing Your family or care network.

4.3 Managed Patient Information

Parents, Guardians, or other authorized Users may create Managed Patient Profiles.

Depending on the features used, a Managed Patient Profile may contain:

  • Name;
  • Date of birth;
  • Gender;
  • Family relationship;
  • Blood type;
  • Allergies;
  • Medical history;
  • Growth information;
  • Weight;
  • Height;
  • Head circumference;
  • Vaccination records;
  • Medicines;
  • Pregnancy-related information;
  • Medical appointments or checkups;
  • Older-person healthcare records;
  • Medical notes;
  • Reminders;
  • Prescriptions;
  • Medical instructions;
  • Uploaded medical documents;
  • Images;
  • Other healthcare information provided by an authorized User.

A Managed Patient Profile may represent a child or another family member who does not have an independent Doc4Baby login account.

4.4 Health and Medical Information

Doc4Baby is designed to help users organize and manage health-related information.

Health Information may include:

  • Symptoms or health observations;
  • Medical history;
  • Diagnoses provided by healthcare professionals;
  • Medicines;
  • Vaccinations;
  • Growth measurements;
  • Pregnancy-related records;
  • Medical checkups;
  • Prescriptions;
  • Medical instructions;
  • Doctor notes;
  • Health reminders;
  • Medical documents;
  • Images of medical documents;
  • Other health information entered or uploaded by Users or authorized Healthcare Professionals.

Health Information is treated as sensitive information and is processed only for legitimate purposes connected with the Service and in accordance with applicable law.

Where applicable law requires consent or another specific legal basis for processing Health Information, We will rely on the appropriate legal basis.

4.5 Doctor Professional Information

To verify and support Doctor accounts, We may collect:

  • Specialty;
  • Years of experience;
  • Medical license number;
  • License or registration information;
  • License documents;
  • Verification documents;
  • Professional profile information;
  • Verification status;
  • Information relating to professional approval or rejection.

These documents may be reviewed by authorized Company personnel for verification purposes.

4.6 Images, Camera and Documents

With Your permission, the Application may access Your device's:

  • Camera;
  • Photo library;
  • Media library; or
  • Other file storage features.

This may be necessary to allow You to:

  • Upload medical documents;
  • Upload prescription images;
  • Store health-related photographs;
  • Upload license or verification documents;
  • Attach documents to records; or
  • Use other image or document features.

We only request access to these resources when necessary for the relevant feature.

You can control certain device permissions through Your device settings.

4.7 Payment and Subscription Information

If You purchase a Subscription, We may collect and process information relating to the transaction, including:

  • Subscription plan;
  • Monthly or yearly billing period;
  • Subscription status;
  • Trial status;
  • Trial start and end dates;
  • Subscription start and end dates;
  • Renewal status;
  • Order ID;
  • Payment ID;
  • Payment status;
  • Payment amount;
  • Currency;
  • Payment date;
  • Payment method;
  • Transaction references; and
  • Other information required to administer Your Subscription.

Payments may be processed through third-party payment providers such as PayHere.

Depending on the payment method and payment provider, payment credentials such as card information may be entered directly into the payment provider's payment interface.

We do not intend to store complete payment card numbers or card security codes on Our own systems unless this is specifically required and lawfully implemented for a particular payment service.

4.8 Device and Usage Information

We may automatically collect information such as:

  • Device type;
  • Device model;
  • Application version;
  • Unique device identifiers;
  • Push notification identifiers or tokens;
  • Access dates and times;
  • Features used;
  • Error and diagnostic information;
  • Network information; and
  • Other technical information necessary to operate, secure, and improve the Service.

4.9 Communication Information

If You communicate with Us, We may collect:

  • Your name;
  • Contact information;
  • Support requests;
  • Messages;
  • Attachments;
  • Communication history; and
  • Information necessary to respond to Your request.

5. How We Use Your Personal Data

We may use Personal Data for the following purposes:

5.1 Providing the Service

To:

  • Create and manage accounts;
  • Authenticate Users;
  • Provide access to features;
  • Maintain health records;
  • Manage Managed Patient Profiles;
  • Support caregiver relationships;
  • Facilitate authorized doctor-patient access;
  • Store documents and images;
  • Provide reminders and notifications;
  • Maintain subscriptions;
  • Process payments;
  • Provide customer support; and
  • Operate and maintain the Service.

5.2 Healthcare and Patient Management Features

We may process Health Information to provide features that allow Users to:

  • Maintain health records;
  • Track growth;
  • Manage vaccination information;
  • Record medicines;
  • Store prescriptions;
  • Maintain medical documents;
  • Receive healthcare reminders;
  • Share relevant information with authorized Healthcare Professionals; and
  • Receive information or instructions from authorized Healthcare Professionals.

5.3 Doctor Verification

We may use Doctor professional information and documentation to:

  • Verify professional identity;
  • Review license information;
  • Approve or reject Doctor registration;
  • Maintain professional account status;
  • Prevent fraudulent or unauthorized healthcare accounts; and
  • Maintain appropriate records relating to verification.

5.4 Account and Security

We may use information to:

  • Authenticate Users;
  • Protect accounts;
  • Detect suspicious activity;
  • Prevent unauthorized access;
  • Investigate security incidents;
  • Maintain system security;
  • Troubleshoot technical problems; and
  • Protect the Service against misuse.

5.5 Payments and Subscriptions

We may use payment and subscription information to:

  • Start Subscriptions;
  • Provide trial periods;
  • Process payments;
  • Confirm successful payments;
  • Manage renewals;
  • Track payment status;
  • Manage subscription expiration;
  • Prevent duplicate or fraudulent transactions;
  • Maintain transaction records; and
  • Provide payment-related customer support.

5.6 Communications

We may contact You through:

  • Email;
  • SMS;
  • Push notifications;
  • In-app notifications;

These communications may include:

  • OTP and authentication messages;
  • Account notifications;
  • Security alerts;
  • Service updates;
  • Reminder notifications;
  • Subscription notifications;
  • Renewal notifications;
  • Customer support communications; and
  • Marketing communications where legally permitted and, where required, with Your consent.

5.7 Improving the Service

We may use appropriate information to:

  • Analyze Service usage;
  • Identify technical problems;
  • Understand feature usage;
  • Improve application performance;
  • Improve usability;
  • Develop new features;
  • Monitor system reliability; and
  • Improve the overall Service.

Where reasonably possible, information used for analytics or improvement may be aggregated or de-identified.


6. Doctor and Patient Information Sharing

One of the core functions of Doc4Baby is to allow authorized Healthcare Professionals to access relevant patient information.

6.1 Parent / Guardian Authorization

A Parent or other authorized User may connect or authorize a Doctor to access a Managed Patient Profile.

The information available to a Doctor may depend on:

  • The patient's profile;
  • The permissions granted;
  • The Doctor's role;
  • The features available;
  • The authorization provided by the Parent or authorized User; and
  • Applicable law.

6.2 Information Accessible to Doctors

Where properly authorized, a Doctor may be able to access relevant information such as:

  • Patient demographic information;
  • Medical history;
  • Allergies;
  • Growth records;
  • Vaccination information;
  • Medicines;
  • Medical documents;
  • Previous medical information;
  • Other records made available through the Service.

6.3 Information Doctors May Add

Authorized Doctors may be able to add information such as:

  • Medical notes;
  • Prescriptions;
  • Prescription images;
  • Medical instructions;
  • Reminders;
  • Treatment-related information; and
  • Other healthcare information supported by the Service.

6.4 Doctor Responsibilities

Doctors are responsible for using patient information only for legitimate professional and healthcare-related purposes and in accordance with applicable professional, confidentiality, and data-protection obligations.

Doc4Baby does not authorize Doctors to use patient information for unrelated purposes.

6.5 Access and Permissions

The Service may maintain records of access, changes, permissions, and other relevant activities for security, accountability, troubleshooting, and legal or compliance purposes.

Parents and authorized Users should regularly review who has access to their Managed Patient Profiles and revoke access when appropriate.


7. Payments and Subscriptions

Doc4Baby may offer paid Subscription plans.

Subscription availability, pricing, features, eligibility, and payment terms may be displayed separately in the Application, Website, Subscription Terms, or checkout process.

7.1 Monthly Subscription

Users(parent/patient profile) may be offered a monthly Subscription plan.

The applicable price and billing conditions will be displayed before purchase.

7.2 Yearly Subscription

Users may be offered a yearly Subscription plan.

The applicable price and billing conditions will be displayed before purchase.

7.3 One-Month Free Trial

Doc4Baby may offer eligible new accounts a one-month free trial for applicable Subscription plans.

Trial eligibility may be subject to:

  • Account eligibility;
  • Previous trial or Subscription history;
  • Promotional conditions;
  • Payment-provider requirements; and
  • Other conditions displayed at the time of signup.

The trial period, applicable plan, and what happens when the trial ends will be shown before or during Subscription enrollment.

If payment information is collected for a Subscription, the payment and renewal terms presented during checkout will apply.

7.4 PayHere Payment Processing

Doc4Baby may use PayHere as a third-party payment provider.

When You make a payment, You may be redirected to or interact with PayHere's payment infrastructure.

PayHere may process payment information in accordance with its own privacy policy, terms, security practices, and applicable laws.

The Company may receive transaction information necessary to confirm and administer Your payment and Subscription.

7.5 Recurring Payments and Renewals

The yearly plan is a one-time annual charge and does not renew automatically; the user must resubscribe after it ends. The monthly plan renews automatically until cancelled.

7.6 Payment Status

Payment transactions may have statuses such as:

  • Pending;
  • Successful;
  • Cancelled;
  • Failed; or
  • Other statuses provided by the payment provider.

A Subscription may not be activated until the Company receives and verifies the applicable payment confirmation.

7.7 Payment Records

We may retain transaction records for purposes including:

  • Accounting;
  • Subscription management;
  • Customer support;
  • Fraud prevention;
  • Dispute resolution;
  • Legal compliance; and
  • Financial reporting.

8. Sharing of Personal Data

We do not sell Your Personal Data for money.

We may share Personal Data in the following circumstances.

8.1 With Service Providers

We may use third-party Service Providers for services such as:

  • Cloud hosting;
  • Database infrastructure;
  • Authentication;
  • SMS delivery;
  • Email delivery;
  • Push notifications;
  • Payment processing;
  • File storage;
  • Analytics;
  • Security;
  • Technical support; and
  • Other infrastructure required to operate the Service.

Service Providers may access Personal Data only as necessary to provide the services for which they have been engaged, subject to applicable contractual and legal requirements.

8.2 With Authorized Healthcare Professionals

Where a Parent, Guardian, patient, or other authorized person provides appropriate authorization, relevant patient information may be shared with an assigned or authorized Doctor through the Service.

8.3 With Caregivers and Authorized Family Members

Where the Service supports caregiver or family access, information may be shared with individuals authorized by the Parent, Guardian, patient, or other person with appropriate authority.

8.4 For Legal Requirements

We may disclose Personal Data where required or permitted by applicable law, including in response to:

  • Court orders;
  • Government requests;
  • Law-enforcement requests;
  • Legal proceedings;
  • Regulatory requirements; or
  • Other legally valid requests.

8.5 To Protect Rights and Safety

We may disclose information where reasonably necessary to:

  • Protect the rights, property, or safety of the Company;
  • Protect Users;
  • Prevent fraud;
  • Investigate misuse;
  • Investigate security incidents;
  • Prevent illegal activity; or
  • Protect the public from serious harm.

8.6 Business Transactions

If the Company is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, Personal Data may be transferred as part of that transaction, subject to applicable law.

Where legally required, We will provide appropriate notice.

8.7 With Your Consent

We may share Personal Data for additional purposes when You provide appropriate consent.


9. SMS and Push Notifications

Doc4Baby may use SMS and push notifications.

9.1 SMS

SMS may be used for:

  • OTP verification;
  • Authentication;
  • Password or account-related communications;
  • Security alerts;
  • Account notifications;
  • Subscription notifications;
  • Renewal reminders;
  • Service-related messages; and
  • Marketing communications where permitted.

Your phone number and information necessary to deliver SMS may be processed by our SMS Service Providers.

SMS delivery may be affected by mobile network operators and other third parties.

9.2 Push Notifications

If You grant notification permission, Doc4Baby may send:

  • Health reminders;
  • Medication reminders;
  • Appointment-related notifications;
  • Account notifications;
  • Security notifications;
  • Doctor-related notifications;
  • Subscription notifications;
  • Service updates; and
  • Other notifications associated with features You use.

You can manage push-notification permissions through Your device settings.

9.3 Marketing Communications

Where marketing communications require consent under applicable law, We will obtain the required consent.

You may opt out of marketing communications where an opt-out mechanism is provided.

Opting out of marketing communications will not necessarily stop essential service, security, authentication, or transactional communications.


10. Cookies and Tracking Technologies

The Website may use cookies and similar technologies.

These technologies may be used to:

  • Maintain sessions;
  • Authenticate Users;
  • Remember preferences;
  • Maintain security;
  • Understand website usage;
  • Improve website performance; and
  • Remember cookie preferences.

10.1 Necessary Cookies

Necessary cookies may be required for:

  • Authentication;
  • Security;
  • Session management; and
  • Core website functionality.

10.2 Functionality Cookies

Functionality cookies may remember preferences such as:

  • Language;
  • Account preferences; and
  • Other settings.

10.3 Analytics and Non-Essential Cookies

Where applicable law requires consent for non-essential cookies, We will obtain consent before using them.

You may manage certain cookie preferences through available cookie controls or Your browser settings.


11. Data Retention

We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Retention periods may depend on:

  • The type of information;
  • The purpose for which it was collected;
  • Whether Your account remains active;
  • Legal requirements;
  • Security requirements;
  • Dispute resolution;
  • Financial and accounting requirements; and
  • Legitimate business requirements.

11.1 Account Information

Account information may be retained while your account remains active and for a reasonable period after account closure where necessary for legal, security, dispute-resolution, or administrative purposes.

11.2 Health and Medical Information

Health and medical information may be retained while necessary to provide the Service and to support the applicable healthcare records.

When an account or patient profile is deleted, applicable health information will be deleted or de-identified subject to:

  • Applicable legal obligations;
  • Legitimate retention requirements;
  • Outstanding disputes;
  • Security requirements; and
  • Backup and disaster-recovery processes.

11.3 Payment Information

Transaction records may be retained for accounting, tax, fraud prevention, dispute resolution, and legal compliance purposes.

11.4 Usage and Security Information

Usage logs, security logs, IP addresses, device information, and diagnostic information may be retained for a period appropriate to the purpose for which they were collected.

11.5 Backups

Deleted information may remain temporarily in encrypted backup systems until those backups are overwritten or securely deleted according to the Company's backup procedures.

Backup copies are not ordinarily used for normal Service operations.


12. International Data Transfers

Doc4Baby may use infrastructure and Service Providers located in countries other than Sri Lanka.

As a result, Personal Data may be processed or stored outside the country in which You reside.

Where applicable law regulates international transfers of Personal Data, We will take appropriate steps and safeguards required by that law.

We will seek to ensure that Personal Data remains subject to appropriate security and data-protection measures when transferred to third parties or jurisdictions outside Sri Lanka.


13. Your Privacy Rights

Depending on applicable law, You may have rights concerning Your Personal Data.

These may include the right to:

  • Request access to Personal Data;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of Personal Data;
  • Request information about how Personal Data is processed;
  • Withdraw consent where processing is based on consent;
  • Object to certain processing;
  • Request restriction of certain processing;
  • Exercise other rights available under applicable data-protection laws.

Some rights may be subject to legal limitations or exceptions.

13.1 Managing Your Account

Where available, You may update or delete certain information directly through the Service.

13.2 Privacy Requests

You may contact Us using the contact details provided in Section 19 if You wish to:

  • Request access;
  • Request correction;
  • Request deletion;
  • Ask about Personal Data processing;
  • Withdraw consent where applicable; or
  • Raise a privacy concern.

We may need to verify Your identity before completing a privacy request.


14. Data Deletion

You may request deletion of Your account and Personal Data.

When an account deletion request is received, We may:

  1. Verify the identity of the requester;
  2. Review the information associated with the account;
  3. Delete or anonymize information that We are permitted to delete;
  4. Retain information where required by law or for legitimate legal purposes; and
  5. Remove information from active systems within a reasonable period.

Certain information may be retained when necessary for:

  • Legal obligations;
  • Accounting or tax requirements;
  • Fraud prevention;
  • Security;
  • Dispute resolution;
  • Legal claims;
  • Enforcement of agreements; or
  • Other lawful purposes.

Deletion from active systems may not immediately remove information from encrypted backups.


15. Security of Your Personal Data

We take reasonable technical and organizational measures to protect Personal Data against:

  • Unauthorized access;
  • Unauthorized disclosure;
  • Loss;
  • Misuse;
  • Alteration;
  • Destruction; and
  • Other unauthorized processing.

Security measures may include:

  • Authentication controls;
  • Access controls;
  • Encryption or secure transmission where appropriate;
  • Secure server infrastructure;
  • Monitoring;
  • Logging;
  • Role-based permissions;
  • Security updates; and
  • Other appropriate technical and organizational safeguards.

Access to sensitive information is restricted to authorized persons and systems where reasonably necessary.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Accordingly, while We take reasonable measures to protect Your information, We cannot guarantee absolute security.


16. Children's and Managed Patient Profiles

Doc4Baby is designed to allow Parents and Guardians to manage health information relating to children and other family members.

A child may therefore appear in Doc4Baby as a Managed Patient Profile rather than as an independent account holder.

16.1 Parent or Guardian Management

A Parent or Guardian may provide information about a child or another Managed Patient Profile for purposes such as:

  • Managing health records;
  • Tracking growth;
  • Recording vaccinations;
  • Recording medicines;
  • Managing reminders;
  • Storing medical documents; and
  • Sharing relevant information with authorized Healthcare Professionals.

16.2 Child Accounts

Children do not need to create independent Doc4Baby accounts simply because a Parent or Guardian creates a Managed Patient Profile for them.

The information in a Managed Patient Profile may nevertheless constitute Personal Data and/or Health Information relating to the child.

We process such information in accordance with applicable data-protection laws and the permissions and authority of the person creating or managing the profile.

16.3 Parent or Guardian Requests

If You are a Parent or Guardian and have questions about information relating to a child or Managed Patient Profile, You may contact Us using the details in Section 19.

Where appropriate, We may require verification of the requester's identity and authority before providing or changing information.


17. Medical Disclaimer

Doc4Baby is a health information management and communication tool.

The Service is intended to help Users organize, store, track, and share health-related information.

Doc4Baby is not a substitute for professional medical advice, diagnosis, treatment, or emergency medical care.

Information displayed in the Service should not be treated as a diagnosis or as a replacement for consultation with a qualified healthcare professional.

Healthcare Professionals are responsible for the professional medical advice, diagnosis, treatment, prescriptions, instructions, and other clinical information they provide.

In an emergency, Users should contact appropriate emergency medical services or seek immediate medical attention rather than relying solely on Doc4Baby.


18. Third-Party Services and Links

Doc4Baby may use or integrate with third-party services.

These may include services used for:

  • Payment processing;
  • SMS;
  • Push notifications;
  • Cloud infrastructure;
  • File storage;
  • Authentication;
  • Analytics;
  • Security; and
  • Other technical services.

Third-party providers may process information according to their own privacy policies and terms.

The Service may also contain links to third-party websites.

We do not control third-party websites and are not responsible for their privacy practices.

We recommend reviewing the privacy policy of any third-party service before providing information to that service.


19. Legal and Regulatory Compliance

We intend to process Personal Data in accordance with applicable privacy and data-protection laws.

For Users and processing activities subject to Sri Lankan law, this may include the Personal Data Protection Act, No. 9 of 2022, as amended, together with applicable regulations, rules, directions, and other requirements.

Where other laws apply to Your use of the Service, We may also take those requirements into account.

Nothing in this Privacy Policy is intended to limit any mandatory rights or protections available to You under applicable law.


20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made because of:

  • Changes to the Service;
  • New features;
  • Changes to our data-processing practices;
  • Changes to applicable laws;
  • Regulatory requirements;
  • Security improvements; or
  • Other operational or legal reasons.

When We make changes, We will update the "Last Updated" date at the beginning of this Privacy Policy.

Where required by law, We may also notify You through:

  • Email;
  • In-app notification;
  • Website notice;
  • Other prominent notice; or
  • Other legally appropriate communication.

You should periodically review this Privacy Policy to remain informed about how We process Personal Data.


21. Contact Us

If You have questions, concerns, or requests relating to this Privacy Policy or the processing of Your Personal Data, You may contact Us.

Company:
Intteq Pvt Ltd

Address:
128/1/1 Thimbirigasyaya Road, Colombo 05,
Sri Lanka

Email:
sms@intteq.com

Website:
https://www.intteq.com/contact

When contacting Us regarding Personal Data, please provide enough information for Us to understand and process Your request. We may request additional information to verify Your identity before responding to certain privacy requests.


22. Important Notice

This Privacy Policy describes the Company's intended data-processing practices for the Doc4Baby Service.

Because Doc4Baby processes health-related information, information relating to children and other potentially sensitive Personal Data, the Company should periodically review this Privacy Policy against:

  • The actual technical implementation of the Service;
  • Current data flows;
  • Actual third-party Service Providers;
  • Payment-provider practices;
  • Hosting and database locations;
  • Current security controls;
  • Applicable Sri Lankan data-protection requirements; and
  • Any other laws applicable to Users or the Service.

If there is a difference between this Privacy Policy and the actual operation of the Service, the Company should update the Privacy Policy or the relevant system/process so that the published notice accurately reflects the Company's practices.

This Privacy Policy does not replace legal advice. The Company should obtain appropriate legal/privacy review before publishing this document as its final legal privacy notice.