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Doc4Baby

Terms of Service for Doc4Baby

Last Updated: September 16, 2026

These Terms of Service ("Terms") are a legal agreement between you ("User", "You", or "Your") and Intteq Pvt Ltd ("Company", "We", "Us", or "Our"), governing your access to and use of the Doc4Baby mobile application, website, web portal, APIs, and related services (collectively, the "Service").

By creating an account, downloading the Application, or using the Service, You agree to be bound by these Terms. If You do not agree, You must not use the Service.

1. Acceptance of Terms

By using Doc4Baby, You confirm that:

  • You are at least 18 years of age, or are using the Service under the supervision of a parent or legal guardian who agrees to these Terms;
  • You have the legal authority to enter into this agreement;
  • You will use the Service in compliance with these Terms and applicable law; and
  • Where You create or manage a profile on behalf of another person (such as a child), You have the legal authority to do so and to agree to these Terms on their behalf.

2. Description of the Service

Doc4Baby is a digital health information management platform designed to help parents, guardians, caregivers, and healthcare professionals organize, store, track, and share health-related information.

The Service may include features such as:

  • Child and family health record management;
  • Vaccination tracking and reminders;
  • Growth tracking and charts;
  • Medication and appointment reminders;
  • Document and image upload and storage;
  • Caregiver and care team sharing;
  • Doctor and healthcare professional access;3r
  • Subscription-based premium features; and
  • Other features as made available from time to time.

Doc4Baby is not a medical device, clinical system, telemedicine service, or substitute for professional medical advice, diagnosis, or treatment.

3. User Accounts

3.1 Registration

To use most features of the Service, You must create an account. You agree to:

  • Provide accurate, complete, and current information during registration;
  • Keep Your account information up to date;
  • Maintain the confidentiality of Your account credentials;
  • Be responsible for all activity that occurs under Your account; and
  • Notify Us immediately of any unauthorized access or security breach.

3.2 Account Types

Parent / Guardian Accounts: Created through the Doc4Baby mobile application. Parents and Guardians may create and manage Managed Patient Profiles.

Doctor / Healthcare Professional Accounts: Created through the Doc4Baby web portal or a designated process. Doctor accounts are subject to professional verification and approval by the Company before full access is granted.

3.3 Account Security

You are responsible for maintaining the security of Your account. The Company is not responsible for losses arising from unauthorized use of Your account where You have failed to take reasonable security precautions.

3.4 Account Suspension and Termination

We reserve the right to suspend or terminate Your account if You:

  • Violate these Terms;
  • Provide false or misleading information;
  • Engage in conduct that is harmful, illegal, or disruptive;
  • Fail to maintain an active Subscription where required; or
  • For any other reason at our reasonable discretion with reasonable notice where practicable.

4. Managed Patient Profiles

4.1 Creating Profiles

You may create Managed Patient Profiles for children, family members, or other individuals for whom You are authorized to act. By creating a Managed Patient Profile, You represent that:

  • You have the legal authority to create and manage the profile;
  • The information You provide is accurate to the best of Your knowledge; and
  • You will keep the profile information reasonably up to date.

4.2 Your Responsibility for Profile Information

You are responsible for the accuracy and appropriateness of information entered into Managed Patient Profiles. The Company is not responsible for consequences arising from inaccurate, incomplete, or outdated information.

4.3 Sharing and Access

You control who can access a Managed Patient Profile. You are responsible for the access permissions You grant, including access granted to doctors and other caregivers.

5. Healthcare Professional Use

5.1 Verification

Doctor accounts are subject to verification. The Company may review professional credentials before granting or maintaining access to professional features. Submission of false or misleading information may result in account termination and may be reported to relevant authorities.

5.2 Professional Responsibilities

Healthcare Professionals using the Service remain solely responsible for:

  • The accuracy and appropriateness of professional information, advice, prescriptions, notes, and instructions they provide through the Service;
  • Compliance with applicable professional, ethical, and legal obligations;
  • Using patient information only for legitimate healthcare purposes; and
  • Complying with applicable data-protection and patient-confidentiality obligations.

5.3 No Clinical Responsibility

The Company does not provide medical advice, diagnosis, or clinical services. Doc4Baby provides a platform through which healthcare professionals may communicate with patients and manage health information. The Company is not responsible for clinical decisions or outcomes.

6. Subscriptions and Payments

6.1 Subscription Plans

Access to certain features of the Service requires a paid Subscription. Subscription plans, pricing, features, and billing terms are displayed within the Application or on the Website at the time of purchase.

Current plans may include:

  • Monthly Plan: Billed monthly. Access continues for the paid period. Cancel anytime.
  • Annual Plan: One-time payment for 12 months of access. Pricing reflects a discount compared to monthly billing.

Subscription terms may change. Updated terms will be displayed before any renewal or new purchase.

6.2 Free Trial

Doc4Baby may offer a free trial period to eligible new accounts. Trial eligibility, duration, and conditions will be displayed at the time of enrollment.

After the trial period ends, continued access to premium features requires a paid Subscription. Where payment information is required at the start of a trial, billing will begin at the end of the trial unless You cancel beforehand.

6.3 Payment Processing

Payments may be processed through PayHere or other third-party payment providers. By making a payment, You agree to the applicable payment provider's terms and conditions. The Company does not store complete payment card numbers on its own systems.

6.4 Automatic Renewal

Where You have authorized recurring billing, Your Subscription will automatically renew at the end of each billing period unless You cancel before the renewal date.

Cancellation instructions are available in Your account settings.

6.5 Cancellation

You may cancel Your Subscription at any time through Your account settings.

  • Monthly Plan: Cancellation stops future billing. Access continues until the end of the current paid period.
  • Annual Plan: Annual one-time payment plans cannot be cancelled for a refund after payment (except as required by applicable law). Access continues for the full paid period.

6.6 Refunds

Refunds are not ordinarily provided except as required by applicable consumer-protection laws or at the Company's discretion. For refund requests, contact Us at the details provided in Section 18.

6.7 Price Changes

We will make reasonable efforts to notify You of price changes before they take effect, including via the Application, email, or push notification where available.

7. Acceptable Use

You agree not to use the Service to:

  • Upload or transmit false, misleading, harmful, defamatory, or unlawful content;
  • Impersonate any person or entity;
  • Attempt to gain unauthorized access to the Service or another user's account;
  • Interfere with or disrupt the Service or its infrastructure;
  • Use the Service in a manner that violates applicable law;
  • Circumvent technical measures designed to protect the Service;
  • Use the Service to store or transmit malware or harmful code;
  • Use the Service for purposes other than legitimate personal or professional health-management use; or
  • Assist others in any of the above activities.

8. Intellectual Property

8.1 Company Ownership

The Service, including all software, designs, text, graphics, logos, trademarks, user interfaces, and other content created by the Company, is owned by or licensed to the Company and protected by applicable intellectual-property laws.

8.2 Your Content

You retain ownership of information, documents, and content that You upload or enter into the Service ("Your Content"). By using the Service, You grant the Company a limited, non-exclusive, royalty-free licence to process, store, and use Your Content solely as necessary to provide the Service.

8.3 Restrictions

You may not copy, modify, distribute, sell, reverse-engineer, or otherwise exploit the Service or its content without prior written authorization from the Company.

9. Privacy

Your use of the Service is subject to Our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, You acknowledge that You have read and understood Our Privacy Policy.

10. Medical Disclaimer

Doc4Baby is not a medical device, clinical decision-support system, or substitute for professional medical advice.

  • Information stored in the Service should not be treated as a clinical diagnosis or as a replacement for consultation with a qualified healthcare professional.
  • Healthcare Professionals are solely responsible for the clinical information, advice, prescriptions, and instructions they provide through the Service.
  • In an emergency, call emergency services immediately and do not rely on Doc4Baby.
  • The Company makes no warranty that the health information stored in the Service is complete, accurate, or suitable for any clinical purpose.

11. Disclaimers and Limitation of Liability

11.1 Service Provided "As Is"

The Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by applicable law.

11.2 No Warranty of Availability

The Company does not warrant that the Service will be uninterrupted, error-free, or available at all times.

11.3 Limitation of Liability

To the fullest extent permitted by applicable law, the Company shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages;
  • Loss of data;
  • Loss of profits or revenue;
  • Clinical outcomes;
  • Decisions made based on information stored in the Service;
  • Interruption or unavailability of the Service;
  • Unauthorized access to Your account or data; or
  • Any other losses not directly caused by Our proven breach.

Nothing in these Terms limits liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence or for fraud.

11.4 Indemnification

You agree to indemnify and hold harmless the Company, its directors, officers, employees, and agents from claims, damages, losses, and costs (including legal fees) arising from:

  • Your use of the Service;
  • Your breach of these Terms;
  • Information You enter into the Service; or
  • Your violation of applicable law.

12. Third-Party Services

The Service may integrate with or link to third-party services. The Company is not responsible for the practices, availability, accuracy, or content of third-party services. Use of third-party services is subject to their respective terms and privacy policies.

13. Modifications to the Service

The Company may modify, update, suspend, or discontinue the Service or any feature at any time. We will try to give reasonable notice of material changes where practicable.

14. Modifications to These Terms

We may update these Terms from time to time. The updated Terms will be posted within the Application or on the Website with an updated "Last Updated" date. Where required by law, We will provide additional notice.

Continued use of the Service after the effective date of updated Terms constitutes Your acceptance of the revised Terms.

15. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of Sri Lanka.

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If not resolved through negotiation, disputes may be submitted to the courts of Sri Lanka with competent jurisdiction, unless otherwise agreed.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary, or severed, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy and any applicable Subscription Terms, constitute the entire agreement between You and the Company regarding the Service and supersede all prior agreements, understandings, or representations.

18. Contact Us

If You have questions, concerns, or requests relating to these Terms, please contact Us:

Company: Intteq Pvt Ltd

Address: 128/1/1 Thimbirigasyaya Road, Colombo 05, Sri Lanka

Email: sms@intteq.com

Website: https://www.intteq.com/contact

These Terms of Service should be reviewed by a qualified legal professional before being published as the Company's final legal terms. This document does not constitute legal advice.